Support
Need help? This page covers activation, refunds, troubleshooting, and how to contact us.
Quick links
Open the pages below in a new tab.
Activate your Pro license
If you purchased Printify Variant Builder Pro via Lemon Squeezy or Gumroad, your receipt email contains a license key. Paste it into the extension popup to activate.
Need to install the extension first? Use the Chrome Web Store link below, then come back to activate your license.
Troubleshooting
Common problems
- Activation failed: double check the full key, make sure you're online, and try again.
- License revoked after refund: Lemon Squeezy/Gumroad revokes licenses after refunds, so activation will fail.
Debug tips
- Try a different Printify product page to confirm whether it’s product-specific.
- Make sure you have the latest extension version (updates are installed automatically after publish).
- Open Chrome DevTools and check the Console for errors.
Refunds & Support
We handle refunds through Lemon Squeezy/Gumroad. If you want a refund, contact us first — we’ll help and process it via your payment processor.
Contact support
Email: support@ymhung.tech
For refund processing we may ask for your order ID or the email used for purchase (we do not store payment details).
Link to include in Lemon Squeezy/Gumroad receipt
You can link customers here for setup help:
https://printify-variant-builder.pages.dev/support
Frequently Asked Questions
What does Printify Variant Builder do?
It captures product variant data from Printify (type, size, color, SKU, price), then generates variations on Etsy’s listing editor.
Does this require the Etsy API?
No. It uses browser automation inside Etsy’s listing editor page.
Where does my data go?
Bundles are stored in your browser’s extension storage. License verification uses Lemon Squeezy first, with Gumroad as a fallback.